***Please note that for any non-urgent issue, the best way to reach our practice is by emailing Vermapractice@rushortho.com***
An Update from Midwest Orthopaedics at Rush
We want to assure you that, in unison with the principles of Rush University Medical Center and national recommendations, Midwest Orthopaedics at Rush (MOR) will continue to provide you with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of Covid-19.
Our priority is to protect the health and well-being of our community, staff and patients, while still providing care to those who need it most. Our goal over the next few weeks is to limit individual contact to only those clinical scenarios that require it until we can resume normal operations. We will assess these time frames daily and weekly as the situation evolves. We will continue to practice social distancing to protect those around us while continuing to provide complete care to those that would otherwise be compromised by any delay in that care.
Please do not hesitate to contact us with any questions or concerns regarding your orthopedic care.
For an update on occupational medicine services including workers’ compensation appointments and IMEs, click here.
(See: Understanding Elective Surgery Restrictions During the COVID Crisis)
All elective surgical procedures will be postponed until after April 15, 2020. Patients already scheduled for surgery on or prior to April 15, 2020, will be contacted by their provider to reschedule their surgical procedure to a later date. Please anticipate a call from your provider or contact them at 877-632-6637.
Patients who present with urgent conditions requiring surgery may be scheduled before April 15, 2020 on a case-by case basis after discussions with their provider.
Telehealth and Urgent Care Appointments
(See: Telemedicine Appointments)
Until April 15, 2020, existing scheduled patients at MOR will be transitioned to our telehealth platform (live video interaction with the provider on one’s smart phone or computer). Please anticipate a call from your provider or contact them at 877-632-6637 to request either a telehealth appointment or to schedule a new face-to-face appointment for after April 15, 2020.
New prospective patients who would like to schedule an appointment should call 877-632-6637 or request here. If they wish to be evaluated prior to April 15, 2020, they will be scheduled for a telehealth appointment. If at the time of the telehealth evaluation the clinical team determines that there is an urgent issue, patients may be scheduled to undergo any necessary testing or treatment (XR, MRI, Bracing, Slings, Therapy, Injections or Surgery) and when necessary, be seen by their provider at one of our existing offices that are participating in urgent care.
Patients willing to wait for their appointment will have the option to schedule for either a telehealth or face-to-face appointment to occur after April 15, 2020.
Physical Therapy & Occupational Therapy
Our physical therapy and occupational therapy services will also be adjusting their care delivery model to help distance patients from each other. Our therapy staff will also be able to provide telehealth appointments during this time.
Imaging and Durable Medical Equipment (DME)
MRI and CT will be available for urgent care scenarios that the treating physician believes is necessary. DME will continue to be available as needed.